Running a shop can take up a lot of your time, but that is no excuse to neglect its maintenance and cleanliness. After all, it is a highly competitive world and first impressions do matter. Customers enjoy shopping only in a clean environment. A clean shop sends out the message that you value your customer and your business.
Maintenance of your shop also includes making sure you have the proper insurance to protect your assets, employees and customers. Make sure you have the right Shop Insurance policy that has the level of cover you need for the cost that fits into your budget. So, where do you start the process of cleaning your shop? Here are some steps you could take to have a sparkling and pleasant shop:
Look through the eyes of a shopper at your shelves. Your wares should be displayed in an organized manner as shoppers do not like clutter on racks. Clutter can be a real deterrent for a customer as they find it difficult to locate what they want. This may also lead to the customers leaving without buying anything, resulting in a loss for the business. Even when shoppers are gazing through a window, a neatly laid out shop with an organized display is what attracts them to walk in.
2. Floor of the Shop
You cannot afford to ignore the floor of a shop. It is natural for customers to notice the floor of a shop when they walk in. Daily cleaning of any gum or stains and frequent collection of litter like tags, paper, and so on is a must. Another important factor to keep in mind is a thorough weekly cleaning of the shop floor.
Make sure laminates are waxed and carpets are thoroughly cleaned every six months. Ensure that all vacuuming and mopping is done after the shop is closed. Shoppers are not too happy to get in the way of the cleaning staff.
3. Dusting the Shop
No one can deny the importance of daily dusting of shelves and countertops. You must have excellent lighting in the store or you can easily miss spotting dust on the shelves. It is also advisable to have professional cleaners come in at regular intervals to dust ceilings, floors, and other areas of the shop.
4. Glass and Mirrors
You may see a lot of fingertip marks on the glasses and mirrors of your shop at the end of the day. In addition to this, you would notice dust on them too. It would be judicious on your part to clean the glasses and get them sparkling ready for the next day. This helps to brighten up the store.
No one can ignore the importance of clean restrooms. Unpleasant smells can really put off customers and bring down the business. It is very important to inspect restrooms frequently and clean them at regular intervals. It is advisable to use commercial cleaning products for floors, countertops, and fittings. Also, remember to refill all supplies at regular intervals.
6. Tidy Break Rooms
Employees also deserve a clean and aesthetic environment for resting and taking a break. You must remember this is one way of rewarding them for their hard work. This will keep them motivated to give their best to you. You could hire someone to get the trash out daily and dust and wipe down the break rooms.
Sanitizing the shop is important. Germs can get transferred from surfaces that are touched by people. Sanitizing door handles, restrooms, and fitting rooms are important. Lounging areas and register space items could also be potential germ carriers. So, make sure they are sanitized regularly.
8. Clean Lighting Fixtures
Cleaning lighting fixtures should be part of shop cleaning. When the dust settles on lighting fixtures, they may lose their brightness. There is a possibility that dust might fall on a customer. If you want the store to look bright and inviting, then you can’t ignore this part of cleaning.
9. Addressing Spills
Spills should be addressed as soon as they occur. Employees should not be given the impression that this is part of the chore list during downtime. They must understand the urgency to respond to spills immediately. Otherwise, you may end up with a big problem where the shop is full of stains.
Regular wiping down of shop counters is mandatory. Any promotional material that you use for additional display at payment counters must be kept neat and clean. Do not give excuses to customers to walk out dissatisfied with your presentation.
To conclude, review your cleaning practices on a regular basis. Take some time to think from the customer’s point of view. It is not uncommon that cleaning might take a back seat when you get busy in day to day matters of the shop.
Keep a checklist to ensure that all areas of your shop are being looked into, such as exits and entrances, store areas, break rooms, stairways, restrooms, and so on. The last thing to keep in mind is whenever you find a lean period in the day and the footfall is low, use the time to clean the shop. Read more, Is kissanime Illegal?